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Privacy policy


Thank you for your interest in our website www.renovium-digibox.ch. It is very important to us to protect your privacy. We would like to inform you that your data is processed and used in compliance with the national and European data protection regulations in order to process your enquiries. RE NOVIUM | TRAUNER preserves the privacy of your data and will not sell, lease or make it available to third parties.

The use of the contact details published in the statutory publication details by third parties to send advertising and informational material which has not been explicitly requested is hereby expressly prohibited. The operators of the pages explicitly reserve the right to take legal action if unsolicited promotional information is sent, for example in the form of spam e-mails. We inform you in detail below about how your information is used.

Collection and use of information to process a contract and open a customer account


We collect personal data when you provide us with it voluntarily during your order, when contacting us (for example by contact form or e-mail) or when a customer account is opened. The information collected is evident from the respective input forms. We use the information provided to process your contract and your enquiries. When we finish processing the contract or delete your customer contract, your details are blocked from further use and deleted after the statutory retention times in accordance with tax and commercial law have expired, unless you have explicitly consented to the further use of your data or we have reserved a right to the use of data beyond this point which is permissible in law and about which we inform you below. You can delete your customer account at any time by sending a message to the contact details described below or by a function provided for this purpose in the customer account.

Use of data when registering for the e-mail newsletter


If you register for our newsletter, we use the information required for the purpose or separately provided by you to send you our e-mail newsletter regularly. You can cancel the newsletter at any time either in the portal in your customer account or by sending a message to the contact details described below.

Use of cookies


We use cookies on some pages to make visiting our website attractive and to enable the use of certain functions. Cookies are small text files stored on your device which store certain settings and data to exchange with our system via your browser. Some of the cookies we use are deleted again at the end of the browser session, in other words after you close your browser (session cookies). Other cookies remain on your device and enable us to recognise your browser again on your next visit (persistent cookies). Cookies do not contain any personal data and therefore cannot be used to identify a user. On the basis of cookie technology, we receive only anonymous information, for example from which websites you visited our website, which pages of our websites were viewed, etc. Please note that some cookies are already set as soon as you enter our website. You can set your browser so that you are informed when cookies are set, and can decide individually whether to accept them or whether to exclude cookies in certain cases or as a general rule. If you do not accept cookies, the functionality of our website may be limited.

Necessary cookies
These cookies are necessary in order for our website to operate. They include, for example, cookies which enable you to log into the customer area.

Analytics/performance cookies
These cookies allow us to collect anonymous data about our users' behaviour when using the site. We then analyse them in order to improve the site's functionality and show you interesting offers, among other things. Every browser has a different way of managing cookie settings. This is described in the Help menu of every browser, which explains to you how you can change your cookie settings. You will find them for the browser in question under the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-orallow-cookies
Safari™: http://apple-safari.giga.de/tipps/cookies-in-safari-aktivieren-blockierenloeschen-so-geht-s/
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™: http://help.opera.com/Windows/10.20/de/cookies.html

Right of information and contact details


You have a right to obtain information free of charge about the personal data we have stored about you and, if required, a right to have this data corrected, blocked or deleted. If you have any questions about the collection, processing or use of your personal data, or in the event of information, correction, blocking or deletion of data as well as the cancellation of consent given or an objection to a specific use of data, please contact us directly using the following contact information: datenschutz@trauner.at.

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